Patient and Clinician Satisfaction in Cardiology Encounters
Study Description
“Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters”
The purpose of this study is to determine the effect of a clinician communication coaching intervention versus control on an objective measure of the quality of communication (primary outcome) and patients' perceptions of the quality of patient-centered care (secondary outcome), both overall and within Black and White patients.
Location
Methods
No pharmaceutical medication involved
Patients and healthy individuals accepted
Behavioral - Communication Intervention
. The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.
Additional Information
Official Study Title
Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters
Clinical Trial ID
NCT03464110
ParticipAid ID
Xe0w3d
